Warranty Information
All products sold by Affordable Medical USA include the manufacturer's warranty. Warranty terms vary by product and manufacturer.
Common Warranty Coverage
- Frame/Structure: Typically 3-5 years (lifetime on select models)
- Electronics/Motor: Typically 1-2 years
- Battery: Typically 6 months - 1 year
- Upholstery/Wear Parts: Typically 6 months - 1 year
Filing a Warranty Claim
If you believe your product has a warranty-covered defect:
- Call us at (803) 926-1493
- Have your order number and product information ready
- Describe the issue — photos or video help
- We'll coordinate with the manufacturer on your behalf
What's Not Covered
- Normal wear and tear
- Damage from misuse, accidents, or unauthorized modifications
- Cosmetic damage that doesn't affect function
- Batteries after the battery warranty period
Questions about a specific product's warranty? Call us at (803) 926-1493.